Refund policy

Welcome to Vergosa. This Refund Policy outlines the rules and regulations for purchases made through our website. By accessing or using our website, you agree to comply with this policy. If you disagree with any part of this policy, please refrain from using our services.

Use of Website

By using Vergosa, you agree to use the website for lawful purposes only. You must not use the site in any way that could damage, disable, or impair the website or interfere with any other party’s use of the site.

Products and Services

Vergosa offers a range of glasses and eyewear accessories for purchase on our website. By placing an order, you agree to pay the specified price for the product or service, including any applicable taxes and shipping fees.

Account Registration

To access certain features of Vergosa, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for restricting access to your account.

Intellectual Property

All content on Vergosa, including logos, text, images, and graphics, is the property of Vergosa and is protected by copyright laws. You may not reproduce, distribute, or transmit any content from our website without prior written consent.

Limitation of Liability

Vergosa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or products. Our liability is limited to the maximum extent permitted by law.

Governing Law

This Refund Policy and any disputes related to it are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Changes to Policy

Vergosa reserves the right to modify or replace this Refund Policy at any time. It is your responsibility to check this page periodically for changes. Your continued use of the website following any updates constitutes acceptance of the revised policy.

Returns & Refunds

At Vergosa, we want you to be completely satisfied with your purchase. If you wish to return an item, you have 14 days from the date of delivery to initiate the return process.

Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria. If approved, we will issue a refund for 47% of the paid price. This refund amount reflects deductions for original shipping costs and fulfillment services.

Eligibility for Returns

To be eligible for a return and refund:

  • The item must be unused and in the same condition as received.

  • The item must be in its original packaging.

  • Proof of purchase or order number must be provided.

How to Initiate a Return

To start a return, please contact our customer support team at:
taoufikelmouden15@gmail.com

Include your order details, and our team will guide you through the return steps.

Return Shipping

Customers are responsible for the shipping costs associated with returning items. We recommend using a trackable shipping service to ensure the safe return of your product.

Refund Timeline

Once your returned item is received and inspected, we will notify you whether your refund has been approved or rejected. If approved, your refund will be processed within several business days, depending on your original payment method and financial institution.

Contact Us

If you have any questions or need further assistance regarding our Return and Refund Policy, please contact us at:
taoufikelmouden15@gmail.com

Thank you for shopping at Vergosa. Your satisfaction is our priority, and we strive to make the return and refund process as smooth as possible for our valued customers.